You cannot cancel a payment made with SmartumPay yourself.

If an incorrect payment is made, ask the service provider to cancel the payment in the Smartum online service and then make a payment with the correct amount.


Next you might be interested in...

Employee: Can I see my purchase history in the application?

Employee: I accidentally paid the wrong amount. How can I fix the payment?

Employee: I accidentally made a payment to the wrong venue. How can I fix the payment?

Did this answer your question?