Delivery methods

You can choose the payment method when placing the order:

  • Advance invoice: the order is paid in advance and delivered as a registered letter once Smartum has registered the payment. The delivery will be mailed as a registered letter if the order is between 1-30 booklets. Orders with over 30 booklets will be sent as an Express package. In this case the order is delivered to the customers office within the next working day between 8-16. It is also possible to request an invoice to your e-mail immediately after the placement of the order. An administration fee of €25 (+ VAT 24 %) will be added to the order.
  • Cash on delivery: the payment is made when the item is collected from the post office. An administration fee of €30.00 (+ VAT 24 %) will be added to the order. With cash on delivery, the maximum order is €2,000. Non-collection of an item is subject to a €15 (+ VAT 24 %) charge.

Personalised vouchers

You can order Smartum Exercise and Exercise and Culture vouchers personalised. This means that each voucher comes with the employee’s name printed on it and there is no need to write the names on the back.

The cost of personalisation is €0.10 (+ VAT 24%) per voucher, with a minimum charge of €100 (+ VAT 24%). Unfortunately, it is not possible to order the personalised Smartum Lunch vouchers.

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