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Employer: What should I do if the name of an employee changes?

Employer: What should I do if the name of an employee changes?

If an employee changes their name, the employee should call our customer service so we can update their information.
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Written by Smartum Järjestelmät
Updated over a week ago

If an employee changes their name, they should call our customer service +358 600 149 88 between 10 and 14:00, and we will check and update the information. Unfortunately, we are unable to do this via email for security reasons.

  • Note! If your company uses SmartumPay benefits, please follow the instructions below.

SmartumPlus: What should I do if the name of an employee changes?

If your company uses SmartumPlus benefits, you can use the CSV-file to update the name:

--> Log in to PLUS online portal and save the CSV-file to your computer.

--> Change the needed name information.

--> Upload the file back to the portal.

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