If an employee changes their name, they should call our customer service +358 600 149 88 between 10 and 14:00, and we will check and update the information. Unfortunately, we are unable to do this via email for security reasons.
Note! If your company uses SmartumPay benefits, please follow the instructions below.
SmartumPlus: What should I do if the name of an employee changes?
If your company uses SmartumPlus benefits, you can use the CSV-file to update the name:
--> Log in to PLUS online portal and save the CSV-file to your computer.
--> Change the needed name information.
--> Upload the file back to the portal.