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Employees
Are you receiving Smartum benefits from your employer? As an employee, you are able to find our FAQ's from here!
SS
Employee: What should I do if my employer changes and I have forgotten my password for the Smartum online service?
Employee: I have just changed jobs, but I still have Smartum vouchers or electronic Smartum benefits from my old employer. Can I still use them?
Employee: What do I do if my name changes?
Employee: Taxation
Employee: Paying with Smartum benefits at R-kioski
Employee: I accidentally made a payment to the wrong venue. How can I fix the payment?
Beneficiary: How do I pay with the SmartumPay application?
Employee: Where can I use Smartum benefits?
Employee: How to enable SmartumPlus benefits in SmartumPay application
Employee: Adding money to your OwnWallet
Employee: How and where can I use my flexible saldo?
Employee: How do I pay with Smartum SMS payment?
Employee: I can't log in to SmartumPay
Employee: What is the SmartumPay application?
Employee: Where can I download the SmartumPay application?
Employee: Which IDs do I use to log in to the SmartumPay application?
Employee: I do not have a smartphone. Can I pay with SmartumPay?
Employee: Where can I use the SmartumPay application?
Employee: How do I pay with the SmartumPay application?
Employee: How do I make QR payments with SmartumPay?
Employee: Making SmartumPay payments while you are not at the cash register
Employee: I accidentally made a payment to the wrong venue. How can I fix the payment?
Employee: I accidentally paid the wrong amount. How can I fix the payment?
Employee: How do I pay for the exceeding amount as I'm using the application?
Employee: Can I cancel my SmartumPay payment?
Employee: Can I see my purchase history in the application?
Employee: I have several Smartum accounts, from where can I check the balance of the accounts?
Employee: How do I pay with Smartum online payment?
Employee: Can I cancel the service I purchased?
Employee: What if the service I have bought with Smartum online payment is cancelled?
Employee: Where do I get receipt when paying with Smartum online payment?
Employee: Can customer purchase multiple products with Smartum online payment?