A Smartum exercise voucher can only be used to pay for an exercise session in a location that has an agreement with Smartum. An Exercise voucher is always worth €4.00. A Smartum exercise and culture voucher can only be used to pay for the services of a culture and exercise facility that has an agreement with Smartum. An Exercise and culture voucher is always worth €5.00. No extra fees may be charged from the customer when paying with a Smartum voucher. Customers can use other payment method to pay the excess amount. Smartum vouchers can be used to pay for discounted goods. You can ask for the person paying with a voucher to present their ID and check it against the name indicated on the back of the voucher.

Please check that the voucher is intact and authentic, and that it has not been marked as used. The ways of identifying an authentic voucher that is printed on watermarked paper include checking the consecutive serial number and looking at the voucher against a light source. Smartum will only pay for authentic vouchers

Please remember to check the validity of the voucher, because the customer cannot use an expired voucher to pay for services.

There are Smartum Lunch vouchers with different values in circulation and the value is written on the voucher. No extra fees may be charged for payment with Smartum Lunch vouchers. Lunch vouchers may not be exchanged for money and no change may be provided for them.

Check that the voucher is intact and authentic, and that it has not been marked as used. You can identify an authentic voucher that is printed on watermarked paper by checking the consecutive serial number or by looking at the voucher against a light source, for example. Smartum will only pay for authentic vouchers.

Also check that the voucher is valid; expired vouchers cannot be accepted as payment instruments.

Mark accepted vouchers as used by crossing out the euro value in the upper left corner.

Please leave the white area at the bottom unmarked.